Shipping policy

Shipment Processing Time

All in-stock orders are processed within 3 business days.

All printed-to-order items will be processed within 7-10 business days.

All original paintings will be shipped within the time frame listed on the respective product page.

All pre-order products will be shipped within the time frame listed on the respective product page.


Shipping Rates

All shipping charges are calculated as flat rates based on your location and the contents of your order. These rates are subject to change.

Shipping (excluding original paintings) “Prints, Postcards and Small Goods”:
• All shipping charges are calculated as flat rates based on your location and the contents of your order. These rates are subject to change.

Shipping Original Paintings “Small/Medium/Large Original Painting”:
• Any overages on shipping will be refunded to you.
• If shipping to you costs more than originally estimated, an additional invoice will be sent to you in order to cover the extra shipping fees.

Delivery Areas

Precious Jefferson ART ships worldwide.

 

Delivery Estimates

Due to COVID-19 some mail carriers may be experiencing delays in processing. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will do our best to contact you via email.

While delivery delays may occasionally occur, the following timelines may be used as rough estimates for how long a delivery may take to arrive.

 

SHIPPING WITHIN THE UNITED STATES

  • SHIPPING: 3-7 BUSINESS DAYS

SHIPPING TO CANADA

  • SHIPPING: 3-14 BUSINESS DAYS

SHIPPING WORLDWIDE

  • UNTRACKED SMALL PACKET SHIPPING: 5-35 BUSINESS DAYS

If you have not received your order within a reasonable period of time, in excess of the estimates listed above, please contact our customer service team and we will do everything in our power to make it right.

 

Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation Email once your order has shipped.

If tracked shipping was the selected option at checkout, you will receive your tracking number(s) within the confirmation email.

 

Customs, Duties, and Taxes

If you are shipping to an address within Canada

  • Precious Jefferson ART will charge tax based on the province listed as your shipping address

  • There are no customs or duties applied to your order

If you are shipping to an address outside of Canada

  • Precious Jefferson ART is not responsible for any customs and taxes applied to your order

  • All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.)

 

Damages

Please contact our customer service team if your product arrived damaged or you believe the product to be defective.

At Precious Jefferson ART, we value the customer experience and will do everything we can to make things right.

We urge that if your product arrives damaged you contact us as soon as possible. We also ask that you please save all packaging materials and damaged goods.