Refund policy

Custom Products

All custom products are final sale.

 

Damage or Defect

Precious Jefferson ART stands behind their products and wants you to be thrilled with your new purchase.

• If your art or product appears defective or damaged in any way, please contact us immediately and we will make it right.

• We refuse to compromise on quality and you should not have to either.

• Please note that we will only be able to offer support if you contact us within 14 days of you having received the product.

 

For Any Reason

All our items are made with passion and great care and we hope you love them. However, if for any reason, you need to return an item purchased at Precious Jefferson ART, please ensure the following conditions are met prior to initiating a return.

• The product must be undamaged/unworn and in the original packaging

• You must ship the product back to us to receive a full refund.

  • If the product is damaged or lost in return transit, Precious Jefferson ART is not responsible.

  • We encourage you to ship with an approved parcel carrier and to acquire insurance prior to shipping.

• The return process must be initiated within 14 days of the day your product was delivered to you.

To begin the return process, please message us using contact us.